Live
Edutech
Terminal
School results, from score entry to parents, without spreadsheets.
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CRM & Customer ExperienceComing soon
CX Platform
Every customer conversation, ticket and rating in one place.
- Available on
- Web
cxplatform.app
Product screenshots coming soon
The problem and our solution
The problem
Customer messages arrive by chat, email, social media and phone. They get lost in personal inboxes, nobody knows who is handling what, and leaders have no clear view of response times or customer satisfaction.
How CX Platform solves it
A customer-experience CRM that brings every channel into one shared inbox, turns conversations into trackable tickets, and gives your team the customer context and analytics to resolve issues fast.
Key features
What you get with CX Platform
Omnichannel inbox
Chat, email and social messages land in one shared inbox your whole team can work from.
Ticketing
Turn any conversation into a ticket with an owner, priority and status.
Customer profiles
Full history, notes and context for every customer, visible on every conversation.
Feedback and CSAT
Collect ratings and feedback automatically after each resolution.
Team collaboration
Assign, mention and hand over conversations without leaving the thread.
Analytics
Track volume, response times, resolution rates and satisfaction across channels.
Who it's for
Built for the people who use CX Platform every day
- Customer support and success teams
- Sales and account managers
- Growing businesses with high message volume
Screenshots
A look inside CX Platform
Screenshots are coming soon. Join waitlist to see it in action.
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Be first to try CX Platform
CX Platform is coming soon. Join the waitlist and we'll let you know as soon as it's ready.